Technical Support is extremely important to us (and to you) and we strive to take care of any problems ASAP. The same POD Team that developed POD is here for you if you have any problems. Each member of the team is ready to respond with their own expertise should you require assistance.
 
If you're in the U.S. and your question is of a shipping nature , i.e. damaged boxes or POD damaged in shipping (rare, but it happens) Click Here to contact Jack Tucker at Seamless Logistics to report the problem.
If you're in Canada and you have the same kind of situation please Click Here to send a message to Wayne Parker directly.
If you're having any problems assembling your POD, first make sure you have watched the entire assembly DVD that is included with your POD. If you can't find the answer there Click Here to send us a customer support email.
 
Messages to this address are limited to 10 meg in size so please do not send messages that are larger than that or we will not receive them.
 
If you want to report any missing hardware parts, please email Murray's Tools our harware supplier directly Here . Please include your mailing address and order # for fastest service.
 
If all else fails please call us at 519-345-0036 to speak to us directly.

 

Home

Copyright © 2003 - 2017

SkyShed Observatories, SkyShed PODô , Patented


Visit our SkyShed Roll Off website
www.skyshed.com